ResNet stands for Residential Network. ResNet provides wired Internet access for UHM Student Housing residents. ResNet provides each resident with one high-speed network (ethernet) connection. ResNet support offers services to residents with problems connecting to the Internet. This includes spyware/adware removal, virus removal, and Installation of McAfee Antivurs software provided by UH ITS (Information Technology Services).
There are network policies in place defined by the ResNet policy located below. Please read the ResNet requirements below to find out what you need to connect to ResNet. Also read the Frequently Asked Questions for further information. If you cannot find information you are looking for on this site you may call ResNet Support at 808-956-6800 or visit the UHM ResNet Forum
| Questions about internet, gaming, and other computer
stuff?
Check out the ResNet
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As a part of your rental agreement, Student Housing Services provides each resident with a single working High-Speed Internet port from their dorm or apartment.
All residents are required to provide the following items:
- A computer with a network interface card (NIC) with necessary disks or CDs.
- An ethernet network cable (category 5 or higher) with male RJ-45 connectors on each end. ResNet does not provide network cables.
- All software disks and CDs that came with your computer, especially Operating System or recovery CDs.
- Recommended: A good surge protector with protection for a 10/100Base-T connector (RJ45) or a combination surge protector/battery backup, also with 10/100Base-T protection.
- Optional: Residents may also want to bring peripherals such as scanners, printers, or digital cameras. Anti-virus software can be downloaded from University of Hawaii ITS (Information and Technology Services). Previous antivirus software must be removed before installing the anti-virus program provided by University of Hawaii ITS (Information and Technology Services). A UH user name and password is required to download. http://www.hawaii.edu/antivirus
All residents are responsible for the following duties:
- Backing up own files to CD, USB flash (memory) drives, floppy diskettes, or an external hard-drive.
- Creating passwords for all administrative accounts (Mac OSX, Windows 2000 and Windows XP).
- Making sure that the computer's operating system is updated and patched.
- Having an anti-virus software installed which is capable of being updated
automatically. University of Hawaii, ITS (Information and Technology Services)
provides all
UH students with antivirus software.
http://www.hawaii.edu/antivirus - Making sure to protect against spyware and/or malware by using software such as Lavasoft's Adaware.
- Updating the operating system, antivirus, and spyware/malware software on a regular basis.
- Review the ResNet Windows XP Security Advisory for more Windows XP information.
Technical Details
- We recommend a Macintosh computer with OS X or better
or an IBM PC compatible running Microsoft Windows XP or higher. The computer
should
have a functional ethernet port.
No other operating systems are supported by the ResNet staff.
- The computer must have a 10/100Base-T (RJ45) ethernet
port.
Almost all new computers come with a 10/100Base-T (RJ45) ethernet port. Older computers may require a Network Interface Card. Please note that some laptop PCMCIA or PC Card network cards require an RJ45 dongle. If your card only has a cable terminating with an RJ45 connector, you will need a coupler.
DataJacks are wired for standard 10/100Base-T and should work with ethernet (network) cables provided by the network interface card's manufacturer or at most computer stores. Ethernet cables should be labeled Category 5 (e.g. Cat 5, Cat 5e) or better. - ResNet does not provide ethernet cables.
- Software drivers and manuals
Residents should bring software drivers and manuals that came with the network interface card as well as those that came with the computer.
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Student Housing Services encourages responsible computing. Responsible computing is ethical, reflects academic honesty, and shows restraint in the consumption of shared resources. It demonstrates respect for intellectual property, ownership of data, system security mechanisms, and an individual's right to privacy and freedom from intimidation, harassment and unwarranted annoyance.
The ResNet policy has been established to provide a set of rules and guidelines for the proper and responsible use of University of Hawaii and Student Housing Services computing and network resources, effective protection of individual users, equitable access, and proper management of these resources. These guidelines are intended to supplement, not replace existing laws, regulations, agreements, policies, and contracts, which currently apply to these services.
Users of the Student Housing Services ResNet are bound by the University of Hawaii Executive Policy concerning the use and management of Information Technology Resources. This policy can currently be found at:
http://www.hawaii.edu/infotech/policies/itpolicy.html
ResNet users are additionally bound by the following rules and regulations intended to preserve the integrity and accessibility of all computing resources:
- Residential Computing network services and wiring may not be modified or extended beyond the area of their intended use. This applies to all network wiring, hardware and in-room jacks.
- Residence Hall datajacks may not be used to provide network access to anyone other than the resident assigned to the datajack. Residents will be held responsible for all packets generated by their assigned connection.
- Servers of any kind are prohibited without written authorization from the ResNet Computer Specialist. Individuals may use only the IP address assigned to them by Student Housing. Unauthorized use of a "fixed" IP address is prohibited.
- The residential network is a shared resource. Network uses or applications, which inhibit or interfere with the use of the network by others, are not permitted. Examples include but are not limited to file-sharing applications such as Napster, Gnutella, IMESH, etc, network game servers, and any excessive consumption of bandwidth.
- The residential network may only be used for legal purposes and to access only those systems, software and data for which the user is authorized. Sharing access to copyrighted material (including MP3 files from copyrighted music media and digitized video from copyrighted motion pictures, etc.) on the network is prohibited.
- Respecting the rights of other users, including their rights as set forth in other University policies for students, faculty, and staff, is required at all times on the network. These rights include but are not limited to privacy, freedom from harassment, and freedom of expression.
- Users are required to know and obey the specific policies established for the systems and networks they access.
- The residential network is provided for uses consistent with the academic mission of the institution. The network may not be used for commercial purposes nor for unsolicited advertising. Users may not provide open access to files/folders on their computers which contain anything that is protected by copyright (this includes MP3 files from copyrighted music media and digitized video from copyrighted motion pictures, etc.), or which would be in violation of the University's and/or the Residence Life's community standards.
- Forgery or other misrepresentation of one's identity via electronic or any other form of communication is prohibited. Prosecution under State and Federal laws may also apply. This includes the use of an IP address not specifically assigned to the individual using it and the use of a forged or false identity.
- Any activity that can be deemed hostile such as port scans, email-bombs, ping-bombs, etc. are prohibited.
- Administrators of the network have the responsibility to protect the rights of users, to set policies consistent with those rights, and to publicize those policies to their users. They have authority to control or refuse access to the network to anyone who violates these policies or who threatens the rights of other users. Administrators have the authority to suspend network access without notice for a user/computer that is believed to have been the source of an alleged violation pending investigation of the violation and satisfactory resolution of the complaint.
- SHS assumes the responsibility for the maintenance of computing resources within SHS facilities. In the event of a loss of service, all reasonable attempts will be made to restore the connection as quickly as possible. SHS is not responsible for any damages or losses incurred due to the use or loss of service.
Revised 5/19/2001 Top
What is ResNet? ResNet is the University of Hawaii's Student Housing Residential Network. It provides students living in the Residence Halls with a high-speed connection to the Internet.
Are ResNet services just for UH Student Housing Residents? Because ResNet is a part of Student Housing, is paid for by Housing residents, and is physically located entirely within the confines of UH Student Housing buildings, ResNet services are provided exclusively for students living in the Residence Halls.
How can I contact ResNet?
You may contact ResNet through several different methods. Our e-mail address
is resnet-L@hawaii.edu, and our phone number is (808) 956-6800. Feel
free to ask us whatever
questions you can't find answers to on our web site! You are also welcome
to stop by our offices located in the Student Housing Computer Lab (located across
Hale Aloha-Mokihana's entrance) at any time Monday thru Friday (except holidays),
between 10:00am and 6:00pm. You may want to call ahead before stopping by to
make sure the appropriate staff is on hand to answer your questions.
Where is the ResNet office? You can find the ResNet Offices in the Student Housing Computer Lab (located across Hale Aloha-Mokihana's entrance).
Do I have to bring a computer to campus? Students are not required to bring their own computer to campus. There are many available campus computing labs available other than ResNet throughout the University of Hawaii at Manoa campus. All students will have access to computing resources regardless of whether or not they have brought one with them.
Is my current computer able to connect to ResNet? ResNet supports a wide variety of systems, and most computers built within the last few years should work fine with our network as long as they have the necessary equipment to provide a network connection (e.g. Network Card, Network Cable, etc.).
What is ResNet's position on peer-to-peer file sharing programs such as Ares, Gnutella, Limeware, etc.? ResNet does not condone the use of University of Hawaii network connections to violate copyright laws. The unauthorized reproduction of copyrighted materials is in direct violation of UH ITS Policies, the ResNet Acceptable Use Policy, and the Digital Millennium Copyright Act of 1998.
What are the benefits of utilizing ResNet's networking services? ResNet offers you a high-speed connection to the Internet. It requires no dial-up connection, is always on, and is faster than using a modem.
Are there any forms to fill out to begin access or to activate ports? No. Data access is up and running from the day you move in. You may plug in your network card using a network cable and configure your network settings to obtain an IP address automatically. You are advised to make sure that your operating system is up to date and virus free before connecting to ResNet. For more information on setting up your computer to connect to ResNet vist the ResNet Support page
Click here to learn how to make Windows XP more secure
Can I use my own wireless router or access point? No, as per the ResNet policy, data jacks may not be extended or modified. You are responsible for your data jack so if others are using your connection and violate the ResNet policy your data jack will be disconnected until the violation is resolved. Your wireless signal may also interfere with legitimate wireless networks like those found in the cafeterias and other public areas. Please refer to the ResNet Policy for more information.
Where can I use my wireless computer? Two Cafeterias, Hale Aloha and Gateway, are equipped with the UH ITS (Information Technology Services) wireless network. For more information and Windows XP setup instructions click here. It is not part of ResNet but if you need further assistance with connecting to the UH ITS wireless network please visit the ResNet Support page or contact the UH ITS helpdesk.
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If you have further questions/comments/concerns regarding the Residential Network you may address them at the UHM ResNet Forum.
Residents may contact the ResNet support line at (808) 956-6800 or stop by and visit the staff in person.
You are also welcome to stop by our offices located in the Student Housing Computer Lab (located across Hale Aloha Mokihana's entrance) at any time Sunday 3:00pm
to Midnight, Mon-Thurs. 10:00am to Midnight, Friday 10:00am to 6:00pm. You may want to call ahead before stopping by to make sure the appropriate staff are on hand to answer your questions.
Assignment related questions should be directed to the Housing office (Housing contact info).
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